returns and exchanges

Returns and Exchanges

If you are not completely satisfied with your purchase, use the Return Form to ask for the authorization. Print the form page and enclose it with the returned merchandise.
Send your package to:
Rabanser Shoes – Italy
Rabanser s.n.c. di Rabanser M. & C.
63 Rezia

39046 Ortisei (BZ)

Italy Europe

P.Iva IT 01391430210

It is very important that you insure all parcels for your protection.
After shipping the goods you have a 20 days exchange and return guarantee; Shipping, Tax & handling have to be paid anyway. (20 days after our shipping date).

In any case, we don’t grant a repayment of the forwarding expenses, not even in the case of a late delivery.
We remember you that the shoes have to be in perfect conditions and in the original box.

The shoes (goods) in special offer are excluded from return or exchange right.